Common Questions Regarding the Applicability of Battery Packs in Different Countries/Regions
1. Indonesia
Context: An archipelago with many islands relying on solar-battery systems, high humidity, and challenging logistics.
Q1 – Reporter: Ibu Sinta Dewi, Kompas
“For remote islands with no service technicians, how reliable is this battery and can it be monitored remotely?”
A: Its self-developed BMS ensures high reliability. Remote monitoring via cloud platform allows real-time alerts and diagnostics, reducing the need for onsite visits.
Q2 – Reporter: Bapak Joko Prasetyo, Republika
“What is the weight and dimensions? Can it be transported easily to remote villages?”
A: At 115kg and dimensions 740x380x250mm, it’s compact and can be moved with two persons. It’s suitable for boat and truck transport to most locations.
Q3 – Reporter: Ms. Dian Surya, Jakarta Post
“How does it handle frequent deep discharges in daily solar off-grid use?”
A: It’s rated for ≥6000 cycles at 90% DOD, making it ideal for daily deep cycling in off-grid solar systems common in Indonesian islands.
Q4 – Reporter: Mr. Agus Fernando, Tempo
“Is it safe to install in a household with limited electrical knowledge?”
A: Yes. It’s designed for floor mounting and comes with clear installation guides. We recommend using a certified installer for final connection.
Q5 – Reporter: Ibu Maya Ratnasari, Media Indonesia
“Can multiple units be connected to expand an existing system later?”
A: Yes, the modular design allows adding units in parallel up to 16, so you can start small and expand as your energy needs grow.
2. Philippines
Context: Frequent typhoons, power outages, and growing home solar+storage market.
Q1 – Reporter: Mr. Luis Manzano, Philippine Daily Inquirer
“Can the battery operate during floods or very humid conditions?”
A: The IP20 rating is for indoor dry locations. It should be installed in a raised, protected area to avoid flooding. It handles up to 90% non-condensing humidity.
Q2 – Reporter: Ms. Carmina Reyes, Manila Bulletin
“What is the peak power output? Can it start motor loads like water pumps or air conditioners?”
A: Peak discharge current is 200A for 3 minutes, which translates to roughly 10kW peak power—sufficient to start most residential motor loads.
Q3 – Reporter: Mr. Pedro Santos, BusinessWorld
“Is it compatible with popular local inverters like those from Growatt or Solis?”
A: Yes, it’s compatible with most hybrid/battery inverters in the Philippine market. We provide communication cables and protocols for seamless integration.
Q4 – Reporter: Ms. Elena Gomez, The Philippine Star
“How long does installation take for a typical home system?”
A: With a pre-wired battery and standard connectors, installation can be completed in under 2 hours by a certified technician.
Q5 – Reporter: Mr. Ramon Cruz, Rappler
“What happens if the grid returns after an outage? Does it switch back automatically?”
A: Yes, when paired with a compatible hybrid inverter, the system will automatically resync with the grid and resume charging if needed.
